• Skip to main content
  • Main Menu
  • Navigation for access to support pages
  • Navigation for access to legal pages
Logo Viva Technology
  • FAQ
  • confirmation_numberGet Your Pass
  • Become a Partner
Viva Technology

16-19 June 2027

Paris Expo Porte de Versailles

1 Place de la Porte de Versailles

F-75015 Paris France

More Infoarrow_right_alt

Event organizers

ThemesConference ProgramSpeakersPartners

Exhibitors at VivaTech

Startups at VivaTechInvestors at VivaTech2026 Startup Challenges and Awards

JournalistsMedia PartnersPress Releases

About UsOur CommitmentsPractical Information

©VivaTech 2016-2026 all rights reserved

Site MapSite NoticeB2B Terms & ConditionsData PrivacyStudent Terms & Conditions
AI, Chatbots, Conversational Banking, and Customer Relations - Theme: Artificial Intelligence
  1. Logo Viva Technology
  2. Sessions
  3. Session detail

Artificial Intelligence

AI, Chatbots, Conversational Banking, and Customer Relations

distance

Crédit Agricole SA

calendar_today
June 17

9:45 AM - 10:30 AM - CET

AI is transforming customer relationships without dehumanizing them. Chatbots handle routine requests 24/7, while AI-enhanced advisors focus on complex issues. This synergy creates a seamless experience where technological efficiency and human expertise mutually reinforce each other.
#
Artificial Intelligence & Robotics
Fintech & Banking & Compliance

Partners

Crédit Agricole SA

Speakers

Photo Damien Ailleret

Damien Ailleret

Directeur général adjoint
Sofinco
Photo Virginie Grouselle

Virginie Grouselle

Directrice des Entreprises, de l’Aménagement du Territoire, des Transitions et de la Banque de l’Innovation
Crédit Agricole Ile-de-France
Photo Aldrick Zappellini

Aldrick Zappellini

Chief Data & AI Officer Groupe
Crédit Agricole SA